There is no ticket portal and no bot queue — just a mailbox and an issue tracker, both read by the people who build humux.
Setup trouble, a question about self-hosting, a licensing query, or just to tell us what your squad shipped. Include your humux version and what you were doing when it broke.
[email protected] →The issue tracker is the fastest route for anything reproducible. Logs, config snippets (keys redacted) and steps to reproduce get you an answer sooner.
github.com/mattmezza/humux/issues →Installation, configuration, channels, skills, agents, vault and scheduling are all documented. Most setup questions are answered there.
docs.humux.dev →See what people actually build with a squad, and how humux compares to the other self-hosted agents out there.
humux is free software maintained by a small studio, so support is best-effort and answered as fast as we can — usually within a couple of days. More about who is behind it on the about page.